Information We Collect
pasoeonerari collects information to provide quality financial terminology education and improve our services. We gather data through various interactions with our platform and educational resources.
Personal Information You Provide
- Contact details including name, email address, phone number, and mailing address
- Account registration information and login credentials
- Educational background and professional experience related to finance
- Communication preferences and language settings
- Payment information for course enrollments and study materials
- Feedback, reviews, and survey responses about our educational content
Information Collected Automatically
When you visit our website or use our educational platform, we automatically collect certain technical information to ensure smooth operation and improve user experience.
- Device information including IP address, browser type, and operating system
- Usage patterns including pages visited, time spent on content, and interaction data
- Learning progress and performance metrics within our educational modules
- Location data (general geographic region) for content customization
How We Use Your Information
Your information helps us deliver personalized educational experiences and maintain high-quality financial terminology instruction. Here's how we use the data we collect:
Primary Uses
We use your personal information primarily to provide educational services, process course enrollments, track learning progress, and communicate important updates about your studies.
- Deliver personalized financial terminology courses and study materials
- Process enrollment applications and manage student accounts
- Track educational progress and provide performance feedback
- Send course updates, educational resources, and important notifications
- Improve course content based on learning outcomes and student feedback
- Provide technical support and respond to customer service inquiries
- Conduct research to enhance educational methodologies
- Ensure platform security and prevent unauthorized access
Marketing Communications
With your consent, we may send educational newsletters, course announcements, and relevant financial industry updates. You can opt out of marketing communications at any time while still receiving essential service-related messages.
Information Sharing and Disclosure
pasoeonerari takes your privacy seriously and limits information sharing to essential purposes. We never sell personal data to third parties for marketing purposes.
| Recipient Category | Information Shared | Purpose |
|---|---|---|
| Educational Partners | Learning progress, course completion | Certification and credential verification |
| Service Providers | Contact details, usage data | Platform hosting, payment processing, analytics |
| Professional Bodies | Course completion records | Professional development tracking |
| Legal Authorities | As required by law | Compliance with legal obligations |
Third-Party Service Providers
We work with trusted service providers who help deliver our educational services. These partners are contractually bound to protect your information and can only use it for specified purposes related to providing educational services.
Data Security Measures
Protecting your personal information is fundamental to our operations. pasoeonerari implements multiple layers of security to safeguard your data against unauthorized access, alteration, or destruction.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Regular security assessments and vulnerability testing of our systems
- Secure data centers with physical access controls and monitoring
- Database encryption for sensitive personal and educational information
- Multi-factor authentication for administrative access to student records
Organizational Measures
Our team receives regular training on privacy protection and data handling procedures. Access to personal information is restricted to employees who need it for their specific job functions, and all staff sign confidentiality agreements.
Incident Response
In the unlikely event of a data security incident, we have established procedures to contain the issue, assess the impact, and notify affected individuals within 72 hours as required by Australian privacy legislation.
Your Privacy Rights
Under Australian privacy law, you have specific rights regarding your personal information. pasoeonerari is committed to helping you exercise these rights efficiently and transparently.
Access and Portability
You can request a copy of all personal information we hold about you, including your learning records, account details, and communication history. We'll provide this information in a structured, commonly used format within 30 days.
Correction and Updates
- Update your contact information and communication preferences through your account settings
- Request correction of inaccurate personal or educational information
- Add context or additional information to incomplete records
Deletion and Restriction
You may request deletion of your personal information, though we may retain certain records for legitimate educational or legal purposes. You can also request restriction of processing for specific purposes while maintaining essential educational services.
How to Exercise Your Rights
Contact our privacy team at contact@pasoeonerari.com or use the contact information below. Include your full name, email address associated with your account, and specific details about your request. We'll respond within 30 days and verify your identity before processing any requests.
Data Retention Periods
pasoeonerari retains personal information for different periods depending on the type of data and purpose of collection. We regularly review and delete information that's no longer necessary for educational or legal purposes.
- Active student accounts: Maintained while you're enrolled plus 7 years for educational records
- Course completion certificates: Retained permanently for verification purposes
- Communication records: 3 years from last interaction
- Website usage data: 2 years from collection date
- Marketing consent records: Until consent is withdrawn plus 3 years
- Financial transaction records: 7 years as required by Australian law
Automated Deletion
Our systems automatically delete expired data according to these schedules. You can request early deletion of certain types of information, though we may need to retain some records for legitimate educational or legal purposes.
International Data Transfers
pasoeonerari primarily stores and processes your information within Australia. However, some of our service providers may operate from other countries with appropriate data protection standards.
Safeguards for International Transfers
- We only transfer data to countries with adequate privacy protections
- Service providers must comply with contractual data protection obligations
- Regular monitoring ensures ongoing compliance with privacy standards
- Data subject rights remain enforceable regardless of processing location
Children's Privacy Protection
Our financial terminology education services are designed for adult learners and professionals. We don't knowingly collect personal information from children under 16 without parental consent.
If we become aware that we've collected information from a child under 16 without appropriate consent, we'll delete that information promptly. Parents or guardians who believe their child has provided personal information can contact us for immediate removal.
Policy Updates and Changes
This privacy policy may be updated periodically to reflect changes in our practices, services, or applicable laws. We'll notify you of significant changes through email or prominent website notices.
Continued use of our educational services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
Version History
Previous versions of this policy are available upon request. Major changes are documented and can be provided to help you understand how our privacy practices have evolved.